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Design Thinking is BS?

I’ve been on an emotional rollercoaster following my first read of an article, Design Thinking is B.S. by Natasha Jen (and watching the connected video). A gut reaction to protect …

Handy guide to empathy

Sometimes family—even family you love—can be the worst. Your mom is always on your case, your kid never does his homework without being reminded, your significant other is forever leaving …